Terms of service
Terms of Service
Last updated: [06/02/2026]
Welcome to Mallow Maison. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully.
If you do not agree with these terms, you must not use our website.
General
Mallow Maison is a brand operated by Akkoia Pty Ltd (ABN: 22667655816).
We reserve the right to update, change, or replace any part of these Terms of Service at any time. Changes will take effect immediately upon posting to the website.
It is your responsibility to check this page periodically for updates.
Eligibility
By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.
Products & Descriptions
We take care to ensure that product descriptions, images, and pricing are accurate. However, we do not guarantee that all details are error-free.
Colours may vary slightly due to screen settings and lighting conditions.
We reserve the right to modify or discontinue products at any time without notice.
Pricing & Payments
All prices are listed in AUD (Australian Dollars) unless stated otherwise.
We reserve the right to change prices at any time.
Payment must be received in full before orders are processed and dispatched.
Orders & Acceptance
Once an order is placed, you will receive an order confirmation email.
We reserve the right to refuse or cancel any order, including in cases of suspected fraud, errors in pricing, or stock availability.
If your order is cancelled, any payment received will be refunded.
Shipping
Shipping times and costs are outlined in our Shipping Policy.
Delivery timeframes are estimates only and may vary due to circumstances outside our control.
Returns & Refunds
Returns and refunds are governed by our Returns & Refunds Policy, in accordance with Australian Consumer Law.
Nothing in these Terms limits your rights under Australian Consumer Law.
Intellectual Property
All content on this website — including images, text, graphics, logos, and designs — is the property of Mallow Maison / Akkoia Pty Ltd.
You may not copy, reproduce, distribute, or exploit any content without written permission.
Use of Website
You agree not to:
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Use the website for unlawful purposes
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Attempt to gain unauthorised access to systems
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Upload malicious code or interfere with website functionality
We reserve the right to terminate access if these terms are breached.
Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of third-party sites.
Limitation of Liability
To the fullest extent permitted by law, Mallow Maison and Akkoia Pty Ltd are not liable for any indirect, incidental, or consequential damages arising from use of this website or our products.
Where liability cannot be excluded under Australian law, it is limited to the minimum extent permitted.
Indemnification
You agree to indemnify and hold harmless Mallow Maison and Akkoia Pty Ltd, including their officers, employees, and agents, from and against any claims, losses, damages, liabilities, and expenses arising out of your breach of these Terms or your misuse of the website.
Governing Law
These Terms are governed by the laws of Victoria, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Victoria.
Contact
For questions regarding these Terms of Service, please contact:
