Willow Garden Memory Foam Nursery Rug – Botanical Baby & Kids Play Mat
Willow Garden Memory Foam Nursery Rug – Botanical Baby & Kids Play Mat
✅ Soft memory foam interior for added comfort underfoot
✅ Smooth, gentle surface suitable for playtime
✅ Elegant toile-inspired pattern
✅ Designed in Australia
Currently this item has stock!
Couldn't load pickup availability
Create a calm and nurturing space with the Willow Garden Memory Foam Nursery Rug — a softly cushioned play mat designed for babies and children. Featuring a delicate botanical print in muted sage tones, this timeless rug brings gentle beauty and natural warmth into nurseries, playrooms, and children’s bedrooms. Made with Mallow Maison’s signature plush memory foam, Willow Garden provides cloud-like comfort for tummy time, crawling, sitting, and play. The velvety-soft surface feels luxurious underfoot, while the non-slip backing helps keep the rug securely in place for everyday safety. Thoughtfully designed for modern families, this nursery rug is durable, easy to clean, and crafted to complement both classic and contemporary interiors. A serene foundation for little moments, big milestones, and everything in between. Comfort beneath every step. Beauty in every detail.
Refunds & Returns
Refunds & Returns
Returns & Refunds Policy
Last updated: [06/02/2026]
At Mallow Maison, we take pride in the quality and craftsmanship of our designs. This policy outlines our returns and refunds process in accordance with Australian Consumer Law.
Australian Consumer Law
Under Australian Consumer Law, you are entitled to a repair, replacement, or refund if a product:
- Has a major fault
- Is not as described
- Is unsafe
- Is significantly different from the sample or images shown
- Does not function as intended
Nothing in this policy limits or excludes your rights under Australian Consumer Law.
Change of Mind
We do not offer returns or refunds for change of mind, including but not limited to:
- Deciding you no longer want the item
- Ordering the wrong item
- Colour or style preferences
- Incorrect measurements chosen
Please choose carefully before purchasing.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 7 days of delivery at:
hello@mallowmaison.com
Include:
- Your order number
- A clear description of the issue
- Photos or video evidence where applicable
Once assessed, we will offer a repair, replacement, or refund, depending on the nature of the issue and in line with Australian Consumer Law.
Items Not as Described
If the product you receive is not as described or differs materially from what was shown on our website, please contact us within 7 days of delivery.
We will review the matter and arrange an appropriate resolution in accordance with Australian Consumer Law.
Return Conditions
Where a return is approved:
- Items must be returned in original condition, unused, and in original packaging where reasonably possible
- Return instructions will be provided once your request is approved
- We recommend using a tracked shipping service for returns
Mallow Maison is not responsible for returns lost in transit.
Return Shipping Costs
- If the return is due to a fault, damage, or error on our part, we will cover reasonable return shipping costs
- If a return is approved for any other reason (where applicable), return shipping costs are the responsibility of the customer
Refunds
Once your return is received and inspected:
- Approved refunds will be processed to the original payment method
- Please allow 5–10 business days for the refund to appear, depending on your payment provider
Shipping fees are non-refundable unless required under Australian Consumer Law.
Sale Items
Sale items are subject to the same rights under Australian Consumer Law.
However, we do not offer refunds for sale items due to change of mind.
Contact Us
For any questions regarding returns or refunds, please contact:
hello@mallowmaison.com
Shipping Policy
Shipping Policy
Shipping Policy
Last updated: [06/02/2026]
At Mallow Maison, each piece is thoughtfully designed and carefully prepared before it makes its way to you. Below you’ll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 2–3 business days (excluding weekends and public holidays).
Once your order has been dispatched, you will receive a confirmation email with tracking details.
Please note: during new product launches or promotional periods, processing times may be slightly longer.
Shipping Within Australia
We currently ship Australia-wide.
-
Standard Shipping:
Estimated delivery time: 7–12 business days from dispatch.
Shipping costs are calculated at checkout based on your location, parcel size, and shipping method.
International Shipping
We currently do not offer international shipping.
Tracking Your Order
Once your order has been shipped, you’ll receive an email with a tracking number so you can monitor your delivery.
Please allow up to 24 hours for tracking information to update.
Delivery Timeframes
Delivery times are estimates only and may vary due to courier delays, remote locations, weather conditions, or peak periods.
Once your order has been handed over to the courier, Mallow Maison is not responsible for delays outside of our control, but we are happy to assist with tracking enquiries.
Incorrect Address or Failed Delivery
Please ensure your shipping address is correct at checkout.
If a parcel is returned to us due to an incorrect or incomplete address, or if delivery is unsuccessful, the customer will be responsible for any additional shipping fees to resend the order.
Lost or Damaged Parcels
If your order arrives damaged or you believe it has been lost in transit, please contact us within 7 days of delivery at:
hello@mallowmaison.com
Please include your order number and clear photos (where applicable), and we will assist you promptly.
Contact Us
For any shipping-related questions, please contact us at hello@mallowmaison.com
Returns & Refunds Policy
Last updated: [add date]
At Mallow Maison, we take pride in the quality and craftsmanship of our designs. This policy outlines our returns and refunds process in accordance with Australian Consumer Law.
Australian Consumer Law
Under Australian Consumer Law, you are entitled to a repair, replacement, or refund if a product:
- Has a major fault
- Is not as described
- Is unsafe
- Is significantly different from the sample or images shown
- Does not function as intended
Nothing in this policy limits or excludes your rights under Australian Consumer Law.
Change of Mind
We do not offer returns or refunds for change of mind, including but not limited to:
- Deciding you no longer want the item
- Ordering the wrong item
- Colour or style preferences
- Incorrect measurements chosen
Please choose carefully before purchasing.
Faulty or Damaged Items
If your item arrives faulty or damaged, please contact us within 7 days of delivery at:
hello@mallowmaison.com
Include:
- Your order number
- A clear description of the issue
- Photos or video evidence where applicable
Once assessed, we will offer a repair, replacement, or refund, depending on the nature of the issue and in line with Australian Consumer Law.
Items Not as Described
If the product you receive is not as described or differs materially from what was shown on our website, please contact us within 7 days of delivery.
We will review the matter and arrange an appropriate resolution in accordance with Australian Consumer Law.
Return Conditions
Where a return is approved:
- Items must be returned in original condition, unused, and in original packaging where reasonably possible
- Return instructions will be provided once your request is approved
- We recommend using a tracked shipping service for returns
Mallow Maison is not responsible for returns lost in transit.
Return Shipping Costs
- If the return is due to a fault, damage, or error on our part, we will cover reasonable return shipping costs
- If a return is approved for any other reason (where applicable), return shipping costs are the responsibility of the customer
Refunds
Once your return is received and inspected:
- Approved refunds will be processed to the original payment method
- Please allow 5–10 business days for the refund to appear, depending on your payment provider
Shipping fees are non-refundable unless required under Australian Consumer Law.
Sale Items
Sale items are subject to the same rights under Australian Consumer Law.
However, we do not offer refunds for sale items due to change of mind.
Contact Us
For any questions regarding returns or refunds, please contact:
hello@mallowmaison.com
Care Instructions
Care Instructions
Spot clean only using a soft cloth with mild detergent and cold water. Gently dab to remove spills or marks do not rub.
Avoid soaking, machine washing, or tumble drying, as this may damage the memory foam interior. Allow to air dry completely before use.
Keep away from direct heat or prolonged sunlight to preserve colour and texture.
Soft Where It Matters Most
Crafted with a plush memory foam core, the rug offers a softly cushioned surface that supports little ones during play, tummy time, and everyday floor moments without compromising on style.
Nursery-Safe & Gentle
The plush memory foam core provides a soft, supportive surface for little ones during play, tummy time, and those first precious moments on the floor. Thoughtfully designed to sit beautifully in nurseries and children’s rooms, it blends whimsical charm with modern comfort creating a considered foundation for everyday rituals and gentle beginnings.
Willow Garden Design
A graceful garden-inspired illustration featuring gentle natural motifs brings a sense of calm and storybook charm to the nursery. Delicate yet timeless, the design adds warmth and character while maintaining a soft, balanced presence in the space.
Frequently Asked Questions
Is the rug safe for babies and toddlers?
Yes. The rug features a soft, gentle surface with a cushioned memory foam interior, making it suitable for tummy time, play, and early moments on the floor. Adult supervision is always recommended.
What material is inside the rug?
The rug is designed with a plush memory foam core that provides soft, supportive comfort underfoot.
Can this rug be used in any room?
While designed for nurseries and children's spaces, the rug can also be used in playrooms or any low-traffic indoor area where a soft surface is desired.
How do I clean the rug?
Spot clean only using a soft cloth, mild detergent, and cold water. Avoid machine washing, soaking, or tumble drying to protect the memory foam interior.
Is the rug machine washable?
No. Due to the memory foam core, the rug should not be machine washed or tumble dried.
Will the colours fade over time?
To maintain colour and texture, avoid prolonged exposure to direct sunlight and heat.
Where is the rug designed?
The Maison Toile Nursery Memory Foam Rug is thoughtfully designed in Australia.
Do you ship across Australia?
Yes, we offer shipping Australia-wide.
Do you provide tracking information?
Yes, Every order includes a tracking number which will be provided via email or text once your order is fulfilled.
